Klarna AI assistant handles two-thirds of customer service chats in its first month

What Is Customer Service Automation? Full Guide Recent research also shows that online banks increase APYs by a greater amount when the Fed hikes rates compared to their brick-and-mortar peers. “We are incredibly excited about this launch, but it also underscores the profound impact on society that AI will have. With all of the movement toward enhanced AI regulation, financial …

What is NLU: A Guide to Understanding Natural Language Processing

Natural Language Understanding NLU Natural Language Understanding enables machines to understand a set of text by working to understand the language of the text. There are so many possible use-cases for NLU and NLP and as more advancements are made in this space, we will begin to see an increase of uses across all spaces. Using NLU, voice assistants can …